(a) A consumer damaged by a merchant’s violation of this chapter is entitled to recover from the merchant:
(1) actual damages;
(2) an amount equal to 25 percent of the total amount of payments required to obtain ownership of the merchandise, except that the amount recovered under this subdivision may not be less than $250 or more than $1,000; and
(3) reasonable attorney’s fees and court costs.
(b) A merchant is not liable under this section for a violation of this chapter caused by the merchant’s error if, subject to Subsection (c), the merchant:
(1) provides the consumer written notice of the error; and
(2) makes adjustments in the consumer’s account as necessary to ensure:
(A) the consumer will not be required to pay an amount in excess of the amount disclosed; and
(B) the agreement otherwise complies with this chapter.

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Terms Used In Texas Business and Commerce Code 92.201

  • Damages: Money paid by defendants to successful plaintiffs in civil cases to compensate the plaintiffs for their injuries.
  • Written: includes any representation of words, letters, symbols, or figures. See Texas Government Code 311.005

(c) A merchant must take action under Subsection (b) before:
(1) the 31st day after the date the merchant discovers the error; and
(2) the merchant receives written notice of the error from the consumer or an action under this section is filed.