Florida Regulations 73B-1.004: Process for Filing Grievances and Complaints with RWBs
Current as of: 2024 | Check for updates
|
Other versions
(1) The WIA, WT and WtW laws and regulations require that the One-Stop partners, service providers, participants, and other interested parties affected by the local Workforce/One-Stop System have the right to file a grievance and complaint.
(2) These grievances and complaints shall be filed at the local level using the procedures established by the individual RWB.
(3) The RWB shall receive, review, and attempt to informally resolve the initial WIA, WT, and WtW grievance and complaint. If the grievance and complaint cannot be resolved informally, then a hearing shall be held and a decision issued within the required sixty (60) calendar days from receipt of complaint or grievance.
Rulemaking Authority 20.60, 120.54(6), 445.004 FS. Law Implemented 120.54(6), 445.023, 445.025, 445.028, 445.029, 445.030, 445.031, 445.032 FS. History-New 4-3-02, Formerly 60BB-1.004.
Terms Used In Florida Regulations 73B-1.004
- Complaint: A written statement by the plaintiff stating the wrongs allegedly committed by the defendant.
(3) The RWB shall receive, review, and attempt to informally resolve the initial WIA, WT, and WtW grievance and complaint. If the grievance and complaint cannot be resolved informally, then a hearing shall be held and a decision issued within the required sixty (60) calendar days from receipt of complaint or grievance.
Rulemaking Authority 20.60, 120.54(6), 445.004 FS. Law Implemented 120.54(6), 445.023, 445.025, 445.028, 445.029, 445.030, 445.031, 445.032 FS. History-New 4-3-02, Formerly 60BB-1.004.