If, after investigation, the ombudsman finds that:

(1) A matter should be further considered by the agency;
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Terms Used In Hawaii Revised Statutes 96-12

  • Statute: A law passed by a legislature.
(2) An administrative act should be modified or canceled;
(3) A statute or regulation on which an administrative act is based should be altered;
(4) Reasons should be given for an administrative act; or
(5) Any other action should be taken by the agency;

the ombudsman shall report the ombudsman’s opinion and recommendations to the agency. The ombudsman may request the agency to notify the ombudsman, within a specified time, of any action taken on the ombudsman’s recommendations.

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