Illinois Compiled Statutes 20 ILCS 1335/30 – 2-1-1 services
Current as of: 2024 | Check for updates
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Only a service provider approved by the lead entity may provide 2-1-1 telephone services. The lead entity shall approve 2-1-1 service providers, after considering all of the following:
(1) the ability of the proposed 2-1-1 service
(1) the ability of the proposed 2-1-1 service
provider to meet the national 2-1-1 standards recommended by the Alliance of Information and Referral Systems;
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(2) the financial stability and health of the
proposed 2-1-1 service provider;
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(3) the community support for the proposed 2-1-1
service provider;
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(4) the relationships with other information and
referral services; and
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(5) any other criteria as the lead entity deems
appropriate.
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