Every commercial vehicle safety relocator‘s storage facility that relocates or stores damaged or disabled vehicles shall post, in a prominent place on the business premises, one or more signs, readily visible to customers, in the following form:
     YOUR CUSTOMER RIGHTS. YOU ARE ENTITLED BY LAW TO:

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Terms Used In Illinois Compiled Statutes 625 ILCS 5/18d-130

  • safety relocator: means any person or entity engaged in the business of removing damaged or disabled vehicles from public or private property by means of towing or otherwise, and thereafter relocating and storing such vehicles. See Illinois Compiled Statutes 625 ILCS 5/18d-105

         1. BEFORE TOWING, A WRITTEN DISCLOSURE STATING THE
    
NAME OF THE TOWING AND STORAGE SERVICE, ITS BUSINESS ADDRESS AND TELEPHONE NUMBER, AND THE ADDRESS WHERE THE VEHICLE WAS TO BE TOWED.
        2. BEFORE TOWING, THE PRICE OF ALL CHARGES FOR THE
    
TOWING AND STORAGE OF YOUR VEHICLE.
        3. UPON YOUR DEMAND FOR THE RETURN OF YOUR VEHICLE, A
    
FINAL INVOICE ITEMIZING ALL CHARGES FOR TOWING, STORAGE, OR ANY OTHER SERVICES PROVIDED, AS WELL AS ANY DAMAGE IDENTIFIED TO THE VEHICLE AT THE TIME IT WAS TAKEN BY THE TOWING AND STORAGE FACILITY, AS WELL AS ANY DAMAGE TO THE VEHICLE IDENTIFIED UPON ITS RELEASE TO YOU.
        4. THE RETURN OF YOUR VEHICLE, UPON YOUR DEMAND FOR
    
ITS RETURN DURING BUSINESS HOURS AND YOUR PROMPT PAYMENT OF ALL REASONABLE FEES.
        5. PAY ALL CHARGES IN CASH OR BY MAJOR CREDIT CARD.
         6. UPON YOUR DEMAND, PROOF OF THE EXISTENCE OF
    
INSURANCE, WHICH THE COMMERCIAL VEHICLE SAFETY RELOCATOR MUST MAINTAIN TO INSURE AGAINST RISK OF DAMAGE TO YOUR VEHICLE IN TRANSIT AND WHILE IN STORAGE. IF THE COMMERCIAL VEHICLE SAFETY RELOCATOR HAS COMPLIED WITH THE ABOVE RIGHTS, YOU ARE REQUIRED, BEFORE TAKING THE VEHICLE FROM THE PREMISES, TO PAY FOR THE SERVICES PROVIDED BY THE COMMERCIAL VEHICLE RELOCATOR.
    The first line of each sign shall be in letters not less than 1.5 inches in height, and the remaining lines shall be in letters not less than one-half inch in height.