If a servicer is aware that a student loan borrower attended a school the United States Department of Education has made findings supporting a defense to repayment claim or closed school discharge, or that a borrower may be eligible to have his or her loans forgiven under a total and permanent disability discharge program, the servicer’s personnel shall disclose information related to the Department of Education’s procedure for asserting a defense to repayment claim, closed school discharge, or submitting an application for a total and permanent disability discharge.