Texas Utilities Code 141.006 – Grounds for Refusal to Serve
(a) A distribution system retailer may refuse service to an applicant for new service or to an existing customer for continued service or reconnection if:
(1) an applicant or customer fails to pay fees, advances, contributions, or deposits required for service under the distribution system retailer’s policies;
(2) an applicant or customer fails to furnish a service or meter location specified for service by the distribution system retailer;
(3) the existence or repeated creation of an unsafe condition, such as impaired meter access or a leak in the applicant’s piping system, may potentially create bodily harm or endanger life or property in the distribution system retailer’s opinion;
(4) an applicant, customer, or service location owner is delinquent in payment for services provided by a distribution system retailer service location owner; or
(5) a current resident or occupant of the premises to receive service is delinquent in payment for services provided by a distribution system retailer.
(b) The right to refuse service ends when the cause for the refusal to serve is corrected.
Terms Used In Texas Utilities Code 141.006
- Property: means real and personal property. See Texas Government Code 311.005