(a) The executive director shall prepare information of consumer interest describing:
(1) the functions performed by the executive director under this chapter; and
(2) the rights of a consumer affected by this chapter.
(b) The information must describe the procedure by which a consumer complaint is filed with and resolved by the executive director.

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Terms Used In Texas Occupations Code 1302.151

  • Complaint: A written statement by the plaintiff stating the wrongs allegedly committed by the defendant.

(c) The executive director shall make the information available to the public.