(a) In this section, “behavioral health services” has the meaning assigned by § 533.00255.
(b) For a managed care organization that contracts with the commission under this chapter and that provides behavioral health services through a contract with a third party or an arrangement with a subsidiary of the managed care organization, the commission shall:
(1) require the effective sharing and integration of care coordination, service authorization, and utilization management data between the managed care organization and the third party or subsidiary;
(2) encourage, to the extent feasible, the colocation of physical health and behavioral health care coordination staff;
(3) require warm call transfers between physical health and behavioral health care coordination staff;
(4) require the managed care organization and the third party or subsidiary to implement joint rounds for physical health and behavioral health services network providers or some other effective means for sharing clinical information; and
(5) ensure that the managed care organization makes available a seamless provider portal for both physical health and behavioral health services network providers, to the extent allowed by federal law.

Text of section effective until April 01, 2025