The commission shall, in accordance with a single source of truth design:
(1) maintain an accurate electronic directory of contact information for each recipient enrolled in a Medicaid managed care plan offered by a managed care organization, including, to the extent feasible, each recipient’s:
(A) home, work, and mobile telephone numbers;
(B) e-mail address; and
(C) home and work addresses; and
(2) ensure that each Medicaid managed care organization and enrollment broker participating in the Medicaid managed care program update the electronic directory in real time.

Text of section effective on April 01, 2025