(a) The commission shall establish a statewide community-based navigator program if the executive commissioner determines the program can be established and operated using existing resources and without disrupting other commission functions.
(b) Under the statewide community-based navigator program, the commission will train and certify as navigators volunteers and other representatives of faith- and community-based organizations. The navigators will assist individuals applying or seeking to apply online for public assistance benefits through the Texas Integrated Eligibility Redesign System (TIERS) or any other electronic eligibility system that is linked to or made a part of that system.

(c) In establishing the navigator program, the commission:
(1) shall solicit the expertise and assistance of interested persons, including faith- and community-based organizations; and
(2) may establish a work group or other temporary, informal group of interested persons to provide input and assistance.

Text of section effective on April 01, 2025