(a) Except as provided by § 1301.1054, an insurer that intends to audit a claim submitted by a preferred provider shall pay the charges submitted at 100 percent of the contracted rate on the claim not later than:
(1) the 30th day after the date the insurer receives the clean claim from the preferred provider if the claim is submitted electronically; or
(2) the 45th day after the date the insurer receives the clean claim from the preferred provider if the claim is submitted nonelectronically.
(b) The insurer shall clearly indicate on the explanation of payment statement in the manner prescribed by the commissioner by rule that the clean claim is being paid at 100 percent of the contracted rate, subject to completion of the audit.

(c) If the insurer requests additional information to complete the audit, the request must describe with specificity the clinical information requested and relate only to information the insurer in good faith can demonstrate is specific to the claim or episode of care. The insurer may not request as a part of the audit information that is not contained in, or is not in the process of being incorporated into, the patient’s medical or billing record maintained by a preferred provider.
(d) If the preferred provider does not supply information reasonably requested by the insurer in connection with the audit, the insurer may:
(1) notify the provider in writing that the provider must provide the information not later than the 45th day after the date of the notice or forfeit the amount of the claim; and
(2) if the provider does not provide the information required by this section, recover the amount of the claim.