(a) The customer safeguards provided by this subchapter are in addition to safeguards provided by other law or agency rules.
(b) This subchapter does not prohibit a municipality or the regulatory authority from adopting customer safeguards that exceed the safeguards provided by this chapter.

(c) The regulatory authority by rule shall develop a mechanism by which a municipality may provide the regulatory authority with the contact information of the municipality’s authorized representative to whom the notice required by § 104.352 must be sent. The regulatory authority shall make the contact information available to the public.