(a) A person may file a complaint with the department alleging a violation of this chapter. The complaint must be in writing and under oath.
(b) The department shall provide to the person filing the complaint and to each person or entity that is the subject of the complaint the department’s policies and procedures pertaining to complaint investigation and resolution.

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Terms Used In Texas Occupations Code 504.253

  • Complaint: A written statement by the plaintiff stating the wrongs allegedly committed by the defendant.
  • in writing: includes any representation of words, letters, or figures, whether by writing, printing, or other means. See Texas Government Code 312.011
  • Person: includes corporation, organization, government or governmental subdivision or agency, business trust, estate, trust, partnership, association, and any other legal entity. See Texas Government Code 311.005