(a) The board shall prepare information of consumer interest describing:
(1) the regulatory functions of the board under this chapter and Chapter 1071; and
(2) the procedures by which consumer complaints are filed with and resolved by the board.
(b) The board shall make the information available to the public and appropriate state agencies.

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Terms Used In Texas Occupations Code 1001.251

  • Complaint: A written statement by the plaintiff stating the wrongs allegedly committed by the defendant.
  • Person: includes corporation, organization, government or governmental subdivision or agency, business trust, estate, trust, partnership, association, and any other legal entity. See Texas Government Code 311.005

(c) The board shall maintain on the board’s Internet website:
(1) information regarding the procedure for filing a complaint with the board; and
(2) a form that a person may use to file a complaint with the board.