Iowa Code 2C.14 – Institutionalized complainants
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Terms Used In Iowa Code 2C.14
- Agency: means all governmental entities, departments, boards, commissions, councils or institutions, and any officer, employee or member thereof acting or purporting to act in the exercise of official duties, but it does not include:a. See Iowa Code 2C.1
- Person: means an individual, aggregate of individuals, corporation, partnership, or unincorporated association. See Iowa Code 2C.1
A letter to the ombudsman from a person in a correctional institution, a hospital, or other institution under the control of an agency shall be immediately forwarded, unopened, to the ombudsman by the institution where the writer of the letter is a resident. A letter from the ombudsman to such a person shall be immediately delivered, unopened, to the person.