5. a. As soon as possible prior to a patient’s discharge from a hospital to the patient’s residence, the hospital shall consult with the designated caregiver and issue a discharge plan that describes a patient’s after-care assistance needs, if any, at the patient’s residence. The consultation and issuance of a discharge plan shall occur on a schedule that takes into consideration the severity of the patient’s condition, the setting in which care is to be delivered, and the urgency of the need for caregiver services. In the event the hospital is unable to contact the designated caregiver, the lack of contact shall not interfere with, delay, or otherwise affect the medical care provided to the patient, or an appropriate discharge of the patient. The hospital shall promptly document the attempt in the patient’s medical record. At a minimum, the discharge plan shall include:

(1) The name and contact information of the caregiver designated under this act;

(2) A description of all after-care assistance tasks necessary to maintain the patient’s ability to reside at home; and

(3) Contact information for any health care, community resources, and long-term services and supports necessary to successfully carry out the patient’s discharge plan, and contact information for a hospital employee who can respond to questions about the discharge plan after the instruction provided pursuant to subsection b. of this section.

b. The hospital issuing the discharge plan must provide caregivers with instructions in all after-care assistance tasks described in the discharge plan. Training and instructions for caregivers may be conducted in person or through video technology, at the discretion of the caregiver. Any training or instructions provided to a caregiver shall be provided in non-technical language, to the extent possible. At a minimum, this instruction shall include:

(1) A live or recorded demonstration of the tasks performed by an individual designated by the hospital, who is authorized to perform the after-care assistance task, and is able to perform the demonstration in a culturally-competent manner and in accordance with the hospital’s requirements to provide language access services under State and federal law;

(2) An opportunity for the caregiver to ask questions about the after-care assistance tasks; and

(3) Answers to the caregiver’s questions provided in a culturally-competent manner and in accordance with the hospital’s requirements to provide language access services under State and federal law.

c. Any instruction required under this act shall be documented in the patient’s medical record, including, at a minimum, the date, time, and contents of the instruction.

L.2014, c.68, s.5.