(1) Subject to the requirements of Title 63G, Chapter 4, Administrative Procedures Act, the department may:

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Terms Used In Utah Code 7-23-501

  • Check: is a s defined in Section 70A-3-104. See Utah Code 7-23-102
  • Check casher: means a person that engages in the business of cashing checks. See Utah Code 7-23-102
  • Complaint: A written statement by the plaintiff stating the wrongs allegedly committed by the defendant.
  • Deferred deposit lender: means a person that engages in the business of deferred deposit lending. See Utah Code 7-23-102
  • Department: means the Department of Financial Institutions. See Utah Code 7-1-103
  • State: means , unless the context demands otherwise:
         (33)(a) a state;
         (33)(b) the District of Columbia; or
         (33)(c) the territories of the United States. See Utah Code 7-1-103
  • Writing: includes :
         (48)(a) printing;
         (48)(b) handwriting; and
         (48)(c) information stored in an electronic or other medium if the information is retrievable in a perceivable format. See Utah Code 68-3-12.5
     (1)(a) receive and act on complaints;
     (1)(b) take action designed to obtain voluntary compliance with this chapter;
     (1)(c) commence administrative or judicial proceedings on its own initiative to enforce compliance with this chapter; or
     (1)(d) take action against a check casher or deferred deposit lender that fails to:

          (1)(d)(i) respond to the department, in writing within 30 business days of the day on which the check casher or deferred deposit lender receives notice from the department of a complaint filed with the department; or
          (1)(d)(ii) submit information as requested by the department.
(2) The department may:

     (2)(a) counsel persons and groups on their rights and duties under this chapter;
     (2)(b) make rules in accordance with Title 63G, Chapter 3, Utah Administrative Rulemaking Act, to:

          (2)(b)(i) restrict or prohibit lending or servicing practices that are misleading, unfair, or abusive;
          (2)(b)(ii) promote or assure fair and full disclosure of the terms and conditions of agreements and communications between a customer and:

               (2)(b)(ii)(A) a check casher; or
               (2)(b)(ii)(B) a deferred deposit lender; and
          (2)(b)(iii) promote or assure uniform application of or to resolve ambiguities in applicable state or federal laws or federal regulations; and
     (2)(c) employ hearing examiners, clerks, and other employees and agents as necessary to perform the department’s duties under this chapter.