§ 12-11-13-1 Applicability
§ 12-11-13-2 “Ombudsman” defined
§ 12-11-13-3 Position established
§ 12-11-13-4 Appointment of acting ombudsman
§ 12-11-13-5 Consultation with experts regarding duties
§ 12-11-13-6 Investigation and resolution of complaints
§ 12-11-13-7 Access to records required
§ 12-11-13-8 Immunity of provider of waiver services
§ 12-11-13-9 Agency providing access to relevant records
§ 12-11-13-10 Ombudsman providing coordination and confidentiality
§ 12-11-13-11 Rules
§ 12-11-13-12 Immunity from civil liability
§ 12-11-13-13 Annual report on operations of program
§ 12-11-13-14 Duty to report to legislative committee
§ 12-11-13-15 Receipt of complaints
§ 12-11-13-16 Offenses regarding ombudsman
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Terms Used In Indiana Code > Title 12 > Article 11 > Chapter 13 - Statewide Waiver Ombudsman

  • Complaint: A written statement by the plaintiff stating the wrongs allegedly committed by the defendant.
  • ombudsman: refers to the statewide waiver ombudsman established by section 3 of this chapter. See Indiana Code 12-11-13-2
  • Year: means a calendar year, unless otherwise expressed. See Indiana Code 1-1-4-5