Arizona Laws 32-2456. Authority to investigate complaint; filing; response; retention of records
A. The department may investigate any licensee, registrant, associate, employee or person if that licensee, registrant, associate, employee or person is advertising as providing or is engaged in performing services that require licensure or registration under this chapter.
Terms Used In Arizona Laws 32-2456
- Advertising: means the submission of bids, contracting or making known by any public notice, publication or solicitation of business, directly or indirectly, that services regulated under this chapter are available for consideration. See Arizona Laws 32-2401
- Applicant: means a person who has submitted a completed application and all required application and fingerprint processing fees. See Arizona Laws 32-2401
- Associate: means a person who is a partner or corporate officer in a private investigation agency. See Arizona Laws 32-2401
- Complaint: A written statement by the plaintiff stating the wrongs allegedly committed by the defendant.
- Department: means the department of public safety. See Arizona Laws 32-2401
- Employee: means an individual who works for an employer, is listed on the employer's payroll records and is under the employer's direction and control. See Arizona Laws 32-2401
- Licensee: means a person to whom an agency license is granted pursuant to this chapter. See Arizona Laws 32-2401
- Person: includes a corporation, company, partnership, firm, association or society, as well as a natural person. See Arizona Laws 1-215
- Registrant: means an employee of a licensed agency qualified to perform the services of the agency. See Arizona Laws 32-2401
- Writing: includes printing. See Arizona Laws 1-215
B. The department shall investigate if a licensee or registrant is engaged in activities that do not comply with or are prohibited by this chapter.
C. The department shall enforce this chapter without regard to the place or location in which a violation may have occurred.
D. On the complaint of any person or on its own initiative, the department may investigate any suspected violation of this chapter or the business and business methods of any licensee, registrant or employee of a licensee or applicant for licensure or registration under this chapter.
E. Complaints filed against any licensee, associate, registrant or employee of a licensee shall be in writing on such forms as the department prescribes and shall be filed with the department.
F. In any investigation undertaken by the department, each licensee, associate, registrant, applicant, agency or employee, on request of the department, shall provide records and shall truthfully respond to questions concerning activities regulated under this chapter. These records shall be maintained for five years at the principal place of business of the licensee, or at another location for a person whose license has been terminated, cancelled or revoked. On request by the department during normal business hours or at another time acceptable to the parties, the records shall be made available immediately to the department unless the department determines that an extension may be granted. The licensee shall provide copies of any records requested by the department.