California Labor Code 1411 – (a) Except as provided in subdivision (b), and notwithstanding …
(a) Except as provided in subdivision (b), and notwithstanding any other law, a call center employer that appears on the list described in subdivision (b) of Section 1410, or who should have appeared on the list but did not provide notice as specified, shall be ineligible to be awarded or have renewed any direct or indirect state grants or state-guaranteed loans to that call center employer for five years after the date that the list is published, and that call center employer shall be ineligible to claim a tax credit for five taxable years beginning on and after the date that the list is published.
(b) The appropriate agency, after receiving a written request from a call center employer detailing the reasons for waiving the call center employer’s ineligibility under subdivision (a), and after consulting the list described in subdivision (b) of Section 1410, may waive the ineligibility provisions prescribed in subdivision (a) if the agency determines that the applicant call center employer demonstrates good cause to do so, which may include job loss or adverse impact on the state.
Terms Used In California Labor Code 1411
- Agency: means the Labor and Workforce Development Agency. See California Labor Code 18.5
- Call center: means a facility or other operation where employees, as their primary function, receive telephone calls or other electronic communication for the purpose of providing customer service or other related functions. See California Labor Code 1409
- Call center employer: means an employer of a covered establishment, as those terms are defined in Section 1400. See California Labor Code 1409
- Employer: means any person, as defined by Section 18, who directly or indirectly owns and operates a covered establishment. See California Labor Code 1400.5
(c) As used in this section, “appropriate agency” means the agency that administers the relevant direct or indirect state grants, state-guaranteed loans, or tax credits referenced in subdivision (a).
(Added by Stats. 2022, Ch. 752, Sec. 4. (AB 1601) Effective January 1, 2023.)