Delaware Code Title 2 Sec. 1906 – Identification of TNC vehicles and TNC drivers and customer service
Current as of: 2023 | Check for updates
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(a) The TNC‘s online-enabled technology application service or website shall display a picture of the TNC driver, and the license plate number of the motor vehicle utilized for providing the prearranged ride, before the rider enters the TNC driver’s vehicle.
Terms Used In Delaware Code Title 2 Sec. 1906
- Prearranged ride: means the provision of transportation by a TNC driver to a rider, beginning when a TNC driver accepts a ride requested by a rider through a digital network controlled by a transportation network company, continuing while the TNC driver transports a requesting rider, and ending when the last rider departs from the personal vehicle. See Delaware Code Title 2 Sec. 1901
- rider: means an individual or persons who use a transportation network company's digital network to connect with a transportation network company driver who provides prearranged rides to the rider in the TNC driver's personal vehicle between points chosen by the rider. See Delaware Code Title 2 Sec. 1901
- TNC: means a corporation, partnership, sole proprietorship, or other entity that is licensed pursuant to this chapter and operating in Delaware that uses a digital network to connect transportation network company riders to transportation network company drivers who provide prearranged rides. See Delaware Code Title 2 Sec. 1901
- TNC driver: means an individual who:
(b) A TNC driver must display on his or her vehicle at all times while logged into a TNC’s digital platform, a sign, emblem, or logo that can sufficiently identify the vehicle as being associated with the TNC or its associated digital platform.
(c) A TNC must provide a customer support telephone number, email address, or hyperlink on its digital application or website.