(1) Contracts for all Plans shall include all elements contained in this section:

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Terms Used In Florida Regulations 69O-203.202

  • Complaint: A written statement by the plaintiff stating the wrongs allegedly committed by the defendant.
  • Contract: A legal written agreement that becomes binding when signed.
    (a) Name and address of the DPO;
    (b) Telephone number for member assistance and Plan information;
    (c) Contracts shall include the name of the group, if applicable, and the name of the member;
    (d) Effective date and term of contract;
    (e) Space for charges and any one-time processing fee;
    (f) Mode of payment (monthly, quarterly, etc. with provision for change of mode if applicable);
    (g) Renewal, termination and cancellation conditions;
    (h) Benefits to be provided;
    (i) All limitations, exclusions and exceptions;
    (j) Provisions for adding new family members; and
    (k) Member complaint procedure.
    (2) The contract shall contain the entire agreement with the member. If a group arrangement is involved, contract terms may be included in a member handbook if incorporated by reference.
Rulemaking Authority 636.232 FS. Law Implemented Florida Statutes § 636.216. History-New 4-7-05, Amended 11-1-07, 4-11-19.