(1) This rule provides the approved methods and forms for filing Florida Reemployment Assistance Claims. Initial, additional, initial interstate, and reopened claims must be filed and submitted using Florida’s Online Reemployment Assistance System at www.FloridaJobs.org. Depending on the type of claim being submitted, Florida’s Online Reemployment Assistance System will require responses to questions as herein incorporated by reference https://www.flrules.org/Gateway/reference.asp?No=Ref-05888.

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    (2) When a declared disaster or emergency, or system unavailability makes the Florida Online Reemployment Assistance System unavailable, or when a claimant needs special assistance or accommodation, a Reemployment Assistance Claim may be filed by contacting the Department of Economic Opportunity toll-free at 1(800)204-2418.
    1. AWI Form UC-310, “”Unemployment Compensation Application for Services”” (Rev. 10/07), AWI Form UC-310(S) “”Unemployment Compensation Application for Services”” (Spanish version) (Rev. 10/7), or AWI Form UC-310(C) “”Unemployment Compensation Application for Services”” (Creole version) (Rev. 10/7), which are incorporated by reference in Fl. Admin. Code R. 73B-11.029, are to be used by Florida residents;
    2. Form IB-1, “”Initial Interstate Claim”” (10/07), Form IB-1(S) “”Initial Interstate Claim”” (Spanish version) (Rev. 10/07), or Form IB-1(C) “”Initial Interstate Claim”” (Creole version) (Rev. 10/7), which are incorporated by reference in Fl. Admin. Code R. 73B-11.029, are to be used by non-Florida residents;
    (3) For the purposes of this rule, a claimant needs special assistance or accommodation when she or he:
    (a) Is legally prohibited from using a computer;
    (b) Has an impairment which makes her or him unable to use a computer; or
    (c) Is unable to read or write effectively in a language in which the Online Reemployment Assistance System makes available.
    (4) When a declared disaster or emergency makes the Florida Online Reemployment Assistance System unavailable the Department of Economic Opportunity may also make the following forms available for filing a Florida Reemployment Assistance Claim:
    (a) Florida residents may use the following forms which are available at www.FloridaJobs.org:
    1.