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Terms Used In Florida Statutes 501.707

  • Appeal: A request made after a trial, asking another court (usually the court of appeals) to decide whether the trial was conducted properly. To make such a request is "to appeal" or "to take an appeal." One who appeals is called the appellant.
  • Consumer: means an individual who is a resident of or is domiciled in this state acting only in an individual or household context. See Florida Statutes 501.702
  • Controller: means :
    (a) A sole proprietorship, partnership, limited liability company, corporation, association, or legal entity that meets the following requirements:
  • writing: includes handwriting, printing, typewriting, and all other methods and means of forming letters and characters upon paper, stone, wood, or other materials. See Florida Statutes 1.01

(1) A controller shall establish a process for a consumer to appeal the controller’s refusal to take action on a request within a reasonable period of time after the consumer’s receipt of the decision under s. 501.706(3).
(2) The appeal process must be conspicuously available and similar to the process for initiating action to exercise consumer rights by submitting a request under s. 501.705.
(3) A controller shall inform the consumer in writing of any action taken or not taken in response to an appeal under this section within 60 days after the date of receipt of the appeal, including a written explanation of the reason or reasons for the decision.