Florida Statutes 507.056 – Moving brokers; services
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(1) A moving broker may only arrange with a registered mover for the loading, transportation or shipment, or unloading of household goods as part of a household move or refer a shipper to a registered mover. Moving brokers may not give a verbal estimate or prepare a written estimate or contract for services which sets forth the total costs and describes the basis of those costs relating to a shipper’s household move, including, but not limited to, the loading, transportation or shipment, or unloading of household goods and accessorial services.
(2) Before providing any service to a prospective shipper, a moving broker must disclose to the shipper that the broker may only arrange, or offer to arrange, the transportation of property by a registered mover. A moving broker’s fees may not include the cost of the shipper’s household move, including, but not limited to, the loading, transportation or shipment, or unloading of household goods and accessorial services. Any document provided to a shipper by a moving broker must include all of the following:
(a) The name of the moving broker and the moving broker’s registration number.
Terms Used In Florida Statutes 507.056
- Accessorial services: means any service performed by a mover which results in a charge to the shipper and is incidental to the transportation or shipment of household goods, including, but not limited to, valuation coverage; preparation of written inventory; equipment, including dollies, hand trucks, pads, blankets, and straps; storage, packing, unpacking, or crating of articles; hoisting or lowering; waiting time; carrying articles excessive distances to or from the mover's vehicle, which may be cited as "long carry"; overtime loading and unloading; reweighing; disassembly or reassembly; elevator or stair carrying; boxing or servicing of appliances; and furnishing of packing or crating materials. See Florida Statutes 507.01
- broker: means a person who, for compensation, arranges with a registered mover for loading, transporting or shipping, or unloading of household goods as part of a household move or who, for compensation, refers a shipper to a registered mover. See Florida Statutes 507.01
- Contract: A legal written agreement that becomes binding when signed.
- Estimate: means a written document prepared by a registered mover which sets forth the total costs and describes the basis of those costs relating to a shipper's household move, including, but not limited to, the loading, transportation or shipment, and unloading of household goods and accessorial services. See Florida Statutes 507.01
- goods: means personal effects or other personal property commonly found in a home, personal residence, or other dwelling, including, but not limited to, household furniture. See Florida Statutes 507.01
- move: means the loading of household goods into a vehicle, moving container, or other mode of transportation or shipment; the transportation or shipment of those household goods; and the unloading of those household goods, when the transportation or shipment originates and terminates at one of the following ultimate locations, regardless of whether the mover temporarily stores the goods while en route between the originating and terminating locations:(a) From one dwelling to another dwelling;(b) From a dwelling to a storehouse or warehouse that is owned or rented by the shipper or the shipper's agent; or(c) From a storehouse or warehouse that is owned or rented by the shipper or the shipper's agent to a dwelling. See Florida Statutes 507.01
- Mover: means a person who, for compensation, contracts for or engages in the loading, transportation or shipment, or unloading of household goods as part of a household move. See Florida Statutes 507.01
- Shipper: means a person who uses the services of a mover to transport or ship household goods as part of a household move. See Florida Statutes 507.01
(b) The following statement displayed at the top of the document: “  (Name of Moving Broker)   is not a mover.   (Name of Moving Broker)   is paid by the shipper to arrange, or offer to arrange, the transportation of property by a registered mover. The moving broker’s fees do not include the cost of the shipper’s household move, including, but not limited to, the loading, transportation or shipment, or unloading of household goods and accessorial services.”(c) The name, telephone number, and physical address where the moving broker’s employees are available during normal business hours.(d) An itemized breakdown, description, and total of all fees the moving broker charges to arrange with a registered mover for the loading, transportation or shipment, or unloading of household goods as part of a household move or to refer the shipper to a registered mover.(e) A list of all of the registered movers the moving broker has contracted with or is affiliated with, advertises on behalf of, arranges moves for, or refers shippers to, including each mover’s complete name, address, telephone number, e-mail address, and Florida Intrastate Registration Number and the name of each mover’s owners, corporate officers, and directors.(f) A list of acceptable forms of payment, which must include all of the forms of payment listed in at least two of the following subparagraphs:1. Cash, cashier’s check, money order, or traveler’s check.2. Valid personal check, showing upon its face the name and address of the shipper or authorized representative.3. Valid credit card, including, but not limited to, Visa or Mastercard.