(a) A TTNC holding a license or permit issued by the Director shall maintain the records required pursuant to the Transportation/Taxicab Network Company Services Act to be collected by the TTNC, including records regarding transportation/taxicab network company drivers.

(b) In response to a specific complaint, the Director, or the motor vehicle or regulatory division employees of the Department, upon a duly issued written notice of at least ten (10) days, may

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inspect those records held by a TTNC for the investigation and resolution of the complaint.

(c) No more than semiannually and as determined by the Director, or the motor vehicle or the regulatory division supervisor of the Department, may, upon a duly issued written notice of at least ten (10) days, in a mutually agreed setting, inspect those records held by a TTNC whose review is necessary to ensure public safety; provided, that such review shall be on an audit rather than a comprehensive basis.

(d) Any proprietary records obtained by the Director, or the motor vehicle or the regulatory division supervisor of the Department, pursuant to this Section shall not be subject to disclosure by the Director, or the motor vehicle division or regulatory division supervisor.