An appropriate subject for investigation is an administrative act of an agency which might be:

(1) Contrary to law;

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(2) Unreasonable, unfair, oppressive, or unnecessarily discriminatory, even though in accordance with law;
(3) Based on a mistake of fact;
(4) Based on improper or irrelevant grounds;
(5) Unaccompanied by an adequate statement of reasons;
(6) Performed in an inefficient manner; or
(7) Otherwise erroneous.

The ombudsman may investigate to find an appropriate remedy.