Idaho Code 39-3356 – Complaints
Current as of: 2023 | Check for updates
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(1) A person who believes that any provision of this chapter has been violated may file a complaint with the licensing agency.
(2) The licensing agency shall investigate, or cause to be investigated, any complaint alleging a violation of this chapter or applicable rules, regulations and standards. If the licensing agency reasonably believes a requirement of this chapter has been violated, it shall conduct an inspection of the facility.
Terms Used In Idaho Code 39-3356
- Complaint: A written statement by the plaintiff stating the wrongs allegedly committed by the defendant.
- Facility: means a residential care or assisted living facility. See Idaho Code 39-3302
- Licensing agency: means the unit of the department of health and welfare that conducts inspections and surveys and issues licenses based on compliance with this chapter. See Idaho Code 39-3302
- person: includes a corporation as well as a natural person;
Idaho Code 73-114
(3) A complaint filed with the licensing agency which is subsequently released to the facility that is the subject of the complaint or to any member of the public shall not disclose the name or identifying characteristics of the complainant unless:
(a) The complainant consents in writing to the disclosure.
(b) The investigation results in a judicial proceeding and disclosure is ordered by the court.
(c) If the disclosure is essential to the investigation, the complainant shall be given an opportunity to withdraw the complaint before disclosure.
(4) The licensing agency shall inform the complainant or, if requested by the complainant, the complainant’s designated representative, of the results of the investigation and any action taken by the agency.