Idaho Code 41-1330 – Failure to Maintain Complaint Handling Procedures
Current as of: 2023 | Check for updates
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Terms Used In Idaho Code 41-1330
- Complaint: A written statement by the plaintiff stating the wrongs allegedly committed by the defendant.
- State: when applied to the different parts of the United States, includes the District of Columbia and the territories; and the words "United States" may include the District of Columbia and territories. See Idaho Code 73-114
Every authorized insurer shall maintain a complete record of all the complaints which it has received since the date of its last examination under section 41-219, Idaho Code. This record shall indicate on a state by state basis, the total number of complaints, their classification by line of insurance, the nature of each complaint, the disposition of these complaints, and the time it took to process each complaint. For purposes of this section, "complaint" shall mean any written communication primarily expressing a grievance.