(a) Beginning with the 2023-2024 academic year, each institution of higher education shall adopt a policy that outlines the process by which a current or former student may obtain a transcript or diploma that has been withheld from the student because the student owes a debt. At a minimum, the policy must include:
         (1) a reasonable process for the verification of
    
conditions a current or former student may demonstrate to receive an exemption pursuant to Section 15 of this Act; and
        (2) identification of the point at which a student
    
may be subject to a transcript, diploma, or registration hold, including the time frames and amounts for which the holds are to be used and the lowest amount of debt at which the institution will assign debt to a third-party collection agency.
    (b) The institution of higher education shall post the policy described in subsection (a) of this Section and the procedures for filing a complaint with the Attorney General’s student loan ombudsperson and an administrator of the institution of higher education on the institution of higher education’s website and shall provide the policy and the procedures to students as part of the information the institution of higher education shares relating to the cost of attendance that includes any additional fees, financial aid, scholarships, or other information.
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Terms Used In Illinois Compiled Statutes 110 ILCS 66/30

  • Complaint: A written statement by the plaintiff stating the wrongs allegedly committed by the defendant.
  • Transcript: A written, word-for-word record of what was said, either in a proceeding such as a trial or during some other conversation, as in a transcript of a hearing or oral deposition.

     (c) The institution of higher education does not need to institute a new policy under this amendatory Act of the 103rd General Assembly if the institution’s current policy meets the minimum requirements of this Section.
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