Illinois Compiled Statutes 20 ILCS 5040/15 – Committee responsibilities
Current as of: 2024 | Check for updates
|
Other versions
The Committee shall carry out the following responsibilities:
(1) analyze the laws and regulations that establish
(1) analyze the laws and regulations that establish
|
the respective agency hotlines;
|
(2) evaluate the respective agency phone systems to
|
determine necessary technology changes for a centralized hotline;
|
(3) gather information on the volume of calls
|
received by each agency;
|
(4) determine the exact process by which a call is
|
screened to ascertain where it should be directed; and
|
(5) establish the manner in which the confidentiality
|
of all complainant identities will be protected for purposes of any dissemination of records or other information outside agency personnel.
|
