Illinois Compiled Statutes 225 ILCS 411/10-23 – Code of Professional Conduct and Ethics
Current as of: 2024 | Check for updates
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Licensed cemetery authorities and their licensed cemetery managers and customer service employees, and cemetery authorities maintaining a partial exemption and their cemetery managers and customer service employees shall:
(a) refrain from committing any action that may
(a) refrain from committing any action that may
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violate Section 25-10 of this Act;
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(b) be aware of applicable federal and State laws and
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regulations, adhere to those laws and regulations, and be able to explain them to families in an understandable manner;
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(c) treat all human remains with proper care and
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dignity, honoring known religious, ethnic, and personal beliefs;
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(d) protect all confidential information;
(e) carry out all aspects of service in a competent
Terms Used In Illinois Compiled Statutes 225 ILCS 411/10-23
- State: when applied to different parts of the United States, may be construed to include the District of Columbia and the several territories, and the words "United States" may be construed to include the said district and territories. See Illinois Compiled Statutes 5 ILCS 70/1.14
(e) carry out all aspects of service in a competent
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and respectful manner;
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(f) fulfill all written and verbal agreements and
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contracts;
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(g) provide honest, factual, and complete information
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regarding all aspects of the services offered and provided;
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(h) not engage in advertising that is false,
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misleading, or otherwise prohibited by law;
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(i) not discriminate against any person because of
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race, creed, marital status, sex, national origin, sexual orientation, or color, except a religious cemetery may restrict its services to those of the same religious faith or creed. A cemetery authority operating any cemetery may designate parts of cemeteries or burial grounds for the specific use of persons whose religious code requires isolation;
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(j) to have clear and specific cemetery rules and
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regulations, subject to other applicable law, including this Act, and to apply them equally to all consumers and individuals served;
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(k) report all violations of this Act and this
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Section to the Department.
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