(a) The Department of Juvenile Justice shall allow any youth to communicate with the Ombudsperson or a deputy at any time. The communication:
         (1) may be in person, by phone, by mail, or by any
    
other means deemed appropriate in light of security concerns; and
        (2) is confidential and privileged.

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Terms Used In Illinois Compiled Statutes 730 ILCS 5/3-2.7-30

  • Complaint: A written statement by the plaintiff stating the wrongs allegedly committed by the defendant.

     (b) The Department shall allow the Ombudsperson and deputies full and unannounced access to youth and Department facilities at any time. The Department shall furnish the Ombudsperson and deputies with appropriate meeting space in each facility in order to preserve confidentiality.
     (c) The Department shall allow the Ombudsperson and deputies to participate in professional development opportunities provided by the Department of Juvenile Justice as practical and to attend appropriate professional training when requested by the Ombudsperson.
     (d) The Department shall provide the Ombudsperson copies of critical incident reports involving a youth residing in a facility operated by the Department. Critical incidents include, but are not limited to, severe injuries that result in hospitalization, suicide attempts that require medical intervention, sexual abuse, and escapes.
     (e) The Department shall provide the Ombudsperson with reasonable advance notice of all internal administrative and disciplinary hearings regarding a youth residing in a facility operated by the Department.
     (f) The Department of Juvenile Justice may not discharge, demote, discipline, or in any manner discriminate or retaliate against a youth or an employee who in good faith makes a complaint to the Office of the Independent Juvenile Ombudsperson or cooperates with the Office.