The administrator:
         (1) may waive, in whole or in part, interest under
    
subsection (a) of Section 15-1204 and penalties under subsection (b) of Section 15-1204 or Section 15-1; and
        (2) shall waive a penalty under subsection (b) of
    
Section 15-1204 if the administrator determines that the holder acted in good faith and without negligence.

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