(1) A Service shall refund in full the fee paid by a job seeker if the Service does not, within 10 calendar days after execution of the contract, supply at least 3 employment opportunities then available to the job seeker and meeting the specifications of the contract.
     (2) A Service will be deemed to have supplied information meeting the specifications of the job seeker if the information supplied meets the contract specifications with reference to:
     (a) types of jobs requested;
     (b) qualifications and experience of job seeker;
     (c) salary, benefits, and other conditions of employment;
     (d) geographical location of acceptable job opportunities; and
     (e) any other specification expressly set forth in the contract.
     (3) Each contract shall also contain refund provisions, which shall read in type no smaller than 10 point bold face type as follows:

    IF YOU HAVE NOT RECEIVED AT LEAST 3 JOB REFERRALS WHICH MATCH THE SPECIFICATIONS OF THE CONTRACT WITHIN 10 CALENDAR DAYS FOLLOWING PAYMENT OF YOUR FEE YOU ARE ENTITLED TO A REFUND IN FULL. TO RECEIVE YOUR REFUND, YOU OR YOUR REPRESENTATIVE MUST MAKE A DEMAND IN PERSON OR BY CERTIFIED MAIL TO THE OFFICE WHERE THE CONTRACT WAS SIGNED. THE DEMAND MUST BE MADE WITHIN 10 CALENDAR DAYS FOLLOWING THE EXPIRATION OF THE 10 DAY PERIOD IN WHICH JOB REFERRALS MUST BE MADE. YOU ARE ENTITLED TO YOUR REFUND WITHIN 10 DAYS FOLLOWING THE DATE YOU MADE YOUR DEMAND IN PERSON OR THROUGH YOUR REPRESENTATIVE OR WITHIN 10 DAYS FOLLOWING THE MAIL RECEIPT BY (name of service) OF YOUR REFUND. THIS PROVISION CANNOT BE WAIVED.”