Sec. 10. The state ombudsman must have familiarity with the following:

(1) Gerontology or long term care.

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Terms Used In Indiana Code 12-10-13-10

  • ombudsman: means an individual or entity designated by the state ombudsman to investigate and resolve local complaints and concerns regarding the health, safety, welfare, or rights of residents. See Indiana Code 12-10-13-4.5
(2) The legal system.

(3) Dispute or problem resolution techniques, including investigation, mediation, and negotiation.

(4) Knowledge of Medicare and Medicaid funding of long term care.

[Pre-1992 Revision Citation: 16-10-4.5-11(c).]

As added by P.L.2-1992, SEC.4. Amended by P.L.168-2018, SEC.15.