Sec. 6. (a) The ombudsman shall receive, investigate, and attempt to resolve complaints and concerns that are made by or on behalf of an individual described in section 1 of this chapter.

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Terms Used In Indiana Code 12-11-13-6

  • Complaint: A written statement by the plaintiff stating the wrongs allegedly committed by the defendant.
  • ombudsman: refers to the statewide waiver ombudsman established by section 3 of this chapter. See Indiana Code 12-11-13-2
     (b) At the conclusion of an investigation of a complaint, the ombudsman shall report the ombudsman’s findings to the complainant.

     (c) If the ombudsman does not investigate a complaint, the ombudsman shall notify the complainant of the decision not to investigate and the reasons for the decision.

As added by P.L.272-1999, SEC.35.

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