Indiana Code 16-27-4-11. Client satisfaction review
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Sec. 11. The personal services agency’s manager or the manager’s designee shall conduct a client satisfaction review with the client every seventy-six (76) to one hundred four (104) days to discuss the services being provided and to determine if any change in the plan of services should occur. The review with the client may be in person or by telephone. This client satisfaction review must:
(2) be signed and dated by the individual conducting the review.
(1) be put in writing; and
Terms Used In Indiana Code 16-27-4-11
- client: means an individual who has been accepted to receive personal services from a personal services agency. See Indiana Code 16-27-4-1
- in writing: include printing, lithographing, or other mode of representing words and letters. See Indiana Code 1-1-4-5
- personal services: means :
Indiana Code 16-27-4-4
As added by P.L.212-2005, SEC.18.