Indiana Code 16-27-4-13. Complaint investigations
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Sec. 13. A personal services agency shall investigate a complaint made by a client, the client’s family, or the client’s personal representative regarding:
(2) lack of respect for the client’s property by anyone furnishing services on behalf of the personal services agency.
(1) service that is or fails to be furnished; and
Terms Used In Indiana Code 16-27-4-13
- client: means an individual who has been accepted to receive personal services from a personal services agency. See Indiana Code 16-27-4-1
- Complaint: A written statement by the plaintiff stating the wrongs allegedly committed by the defendant.
- family: means the individual's spouse, child, parent, parent-in-law, grandparent, grandchild, brother, brother-in-law, sister, sister-in-law, aunt, aunt-in-law, uncle, uncle-in-law, niece, and nephew. See Indiana Code 16-27-4-5
- personal representative: means a person who has legal authority to act on behalf of the client with regard to the action to be taken. See Indiana Code 16-27-4-3
- personal services: means :
Indiana Code 16-27-4-4
- personal services agency: means a person that provides or offers to provide a personal service for compensation, whether through the agency's own employees or by arrangement with another person. See Indiana Code 16-27-4-5
- Property: includes personal and real property. See Indiana Code 1-1-4-5
The personal services agency shall document the complaint and the resolution of the complaint.
As added by P.L.212-2005, SEC.18.