Sec. 21. (a) Except as provided in subsection (b), a provider shall not:

(1) prohibit or prevent completion of an intrastate collect calling call made in connection with an inmate calling service; or

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Terms Used In Indiana Code 24-5-27-21

  • collect calling: means an arrangement in which the called party takes affirmative action clearly indicating that the party will pay the charges associated with a call originating from an inmate telephone. See Indiana Code 24-5-27-4
  • debit calling: means a presubscription or comparable service that allows an inmate, or someone acting on an inmate's behalf, to fund an account that:

    Indiana Code 24-5-27-7

  • inmate: means an individual detained at a correctional facility, regardless of the duration of the detention. See Indiana Code 24-5-27-9
  • prepaid calling: means a presubscription or comparable service in which:

    Indiana Code 24-5-27-16

  • prepaid collect calling: means a calling arrangement that:

    Indiana Code 24-5-27-17

  • provider: means any communications service provider that provides inmate calling services, regardless of the technology used to provide the services. See Indiana Code 24-5-27-18
(2) decline to establish or otherwise degrade intrastate collect calling made in connection with inmate calling services;

solely for the reason that the provider lacks a billing relationship with the called party’s communications service provider.

     (b) The prohibitions set forth in subsection (a) do not apply if a provider offers debit calling, prepaid calling, or prepaid collect calling for intrastate inmate calling services calls.

As added by P.L.34-2022, SEC.8.