Sec. 7. Each health maintenance organization shall provide the following:

(1) Telephone access to the health maintenance organization during business hours to ensure enrollee access for routine care.

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(2) Twenty-four (24) hour telephone access to either:

(A) a representative of the health maintenance organization; or

(B) a participating provider;

for authorization for care.

As added by P.L.69-1998, SEC.14.