Maryland Code, PUBLIC UTILITIES 8-206
Terms Used In Maryland Code, PUBLIC UTILITIES 8-206
(b) A telephone company may not be required to distribute a telephone directory to an address in the State unless the property owner or an occupant requests the telephone directory.
(c) (1) If a telephone company elects not to distribute a print telephone directory to a customer at an address in the State, the telephone company shall provide notice as to how the customer may request a print telephone directory.
(2) The notice required under paragraph (1) of this subsection shall:
(i) include a toll-free telephone number a customer may call to request a print telephone directory; and
(ii) be included:
1. in each customer’s bill at least once each year;
2. on the telephone company’s Web site; and
3. in bold red print, on the front cover and the table of contents page of any print advertisement-based business directory distributed on behalf of the telephone company through September 30, 2016.
(3) If a customer requests a print telephone directory, the telephone company shall deliver the print telephone directory to the customer at no cost to the customer.