1.  Notwithstanding any other provision of this chapter, before suspending or revoking any license, the Department, in its discretion, may:

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(a) If the licensee has not appeared pursuant to the provisions of NRS 369.240, permit the licensee to appear before the board of county commissioners or the governing body of a city, as applicable, and make a showing on his or her behalf if it is made to appear to the Department that the licensee’s neglect to appear before the board of county commissioners or the governing body was excusable.

(b) If a hearing was had, grant the licensee a new hearing before the Department if it shall be made to appear to the Department that the decision of the board of county commissioners or the governing body of a city, as applicable, was arbitrary, unreasonable or unjust.

2.  After any new hearing before the Department, the Department shall enter a final order revoking or refusing to revoke the license affected.