Nevada Revised Statutes 616B.021 – Files of claims: Availability; maintenance; inspection; reproduction
1. An insurer shall make the files of claims available for inspection and reproduction:
(a) At an office operated by the insurer or its third-party administrator located in this State; or
(b) By electronic means.
2. The physical records in a file concerning a claim filed in this State may be kept at a location outside this State if all records in the file are made available for inspection and reproduction at an office operated by the insurer or its third-party administrator that is located in this State or by computer in a microphotographic, electronic or other similar format that produces an accurate reproduction of the original. If a claim filed in this State is open, the records in the file must be reproduced and available for inspection during regular business hours within 24 hours after requested by the employee or the employee’s designated agent, the employer or the employer’s designated agent, or the Administrator or the Administrator’s designated agent. If a claim filed in this State is closed, the records in the file must be reproduced and available for inspection during regular business hours within 14 days after requested by such persons.
3. Upon request, the insurer shall make copies or other reproductions of anything in the file and may charge a reasonable fee for this service. Copies or other reproductions of materials in the file which are requested by the Administrator or the Administrator’s designated agent, or the Nevada Attorney for Injured Workers or his or her designated agent must be provided free of charge.
4. The Administrator may adopt regulations concerning the:
(a) Maintenance of records in a file on claims that are open or closed; and
(b) Preservation, examination and use of records which have been stored on computer or in a microphotographic, electronic or similar format by an insurer.
5. This section does not require an insurer to allow inspection or reproduction of material regarding which a legal privilege against disclosure has been conferred.