In this chapter:
I. “Health facility” means an acute care, rehabilitation, psychiatric, or substance abuse treatment hospital, or an urgent care center licensed under RSA 151; provided that a facility with more than one physical location shall be considered a single health facility; and provided that “health facility” shall not include state-operated medical facilities, and voluntary compliance by a state-operated facility shall not subject such facility to the requirements of this section. The term “health facility” shall not include any non-hospital affiliated urgent care with less than 3 clinics in New Hampshire.

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II. “Workplace violence” means any act or threat of physical violence, harassment, intimidation, or other threatening behavior.
III. “Hostile words” means aggressive and belligerent verbal abuse in which the recipient reasonably believes that the speaker intends to injure or create excessive stress, or in which the recipient suffers actual psychological trauma.