New Hampshire Revised Statutes 374-F:4-b – Ratepayer Protection
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I. Within 60 days of the effective date of this section, the commission shall initiate a proceeding to develop rules to allow residential and small commercial customers to choose how they receive communication from competitive electric suppliers and to implement the provisions of this section. Where the commission has adopted rules in conformity with this section, complaints to and proceedings before the commission shall not be subject to N.H. Rev. Stat. § 541-A:29 or N.H. Rev. Stat. § 541-A:29-a.
II. The department of energy shall enable residential and small commercial customers to compare standard pricing policies and charges and to require competitive electric suppliers to input such information on the department’s website. Such information shall be input no less frequently than once per month, unless there is no change in such information.
III. The department of energy shall review its website every 2 years and ensure that the site remains an efficient tool for the comparison of pricing policies and charges among competitive electric suppliers.
IV. Unless the contract specifies a month-to-month variable rate, no competitive electric supplier shall charge a residential customer a variable rate, including during a contract term or following the expiration of a contract, without first providing written notification in a form approved by the department of energy of the nature of such variable rate 45 days prior to the commencement of the variable rate. The residential customer shall select the method of written notification at the time the contract is signed. Such customer shall have the option to change the method of notification at any time during the contract.
V. Competitive electric suppliers shall retain records of any of the notices required in this section for a period of not less than 2 years and shall make such records available to the department of energy upon its request.
II. The department of energy shall enable residential and small commercial customers to compare standard pricing policies and charges and to require competitive electric suppliers to input such information on the department’s website. Such information shall be input no less frequently than once per month, unless there is no change in such information.
Terms Used In New Hampshire Revised Statutes 374-F:4-b
- commission: as used in this title , means the public utilities commission. See New Hampshire Revised Statutes 362:1
- Contract: A legal written agreement that becomes binding when signed.
- following: when used by way of reference to any section of these laws, shall mean the section next preceding or following that in which such reference is made, unless some other is expressly designated. See New Hampshire Revised Statutes 21:13
- month: shall mean a calendar month, and the word "year" a calendar year, unless otherwise expressed; and the word "year" shall be equivalent to the expression "year of our Lord. See New Hampshire Revised Statutes 21:8
- Variable Rate: Having a "variable" rate means that the APR changes from time to time based on fluctuations in an external rate, normally the Prime Rate. This external rate is known as the "index." If the index changes, the variable rate normally changes. Also see Fixed Rate.
III. The department of energy shall review its website every 2 years and ensure that the site remains an efficient tool for the comparison of pricing policies and charges among competitive electric suppliers.
IV. Unless the contract specifies a month-to-month variable rate, no competitive electric supplier shall charge a residential customer a variable rate, including during a contract term or following the expiration of a contract, without first providing written notification in a form approved by the department of energy of the nature of such variable rate 45 days prior to the commencement of the variable rate. The residential customer shall select the method of written notification at the time the contract is signed. Such customer shall have the option to change the method of notification at any time during the contract.
V. Competitive electric suppliers shall retain records of any of the notices required in this section for a period of not less than 2 years and shall make such records available to the department of energy upon its request.