1. Every health maintenance organization shall establish and maintain a grievance procedure which has been approved by the commissioner to provide procedures for     the resolution of grievances initiated by enrollees. The health maintenance organization shall maintain records regarding grievances received since the date of its last examination of the grievances.

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Terms Used In North Dakota Code 26.1-18.1-10

  • Organization: includes a foreign or domestic association, business trust, corporation, enterprise, estate, joint venture, limited liability company, limited liability partnership, limited partnership, partnership, trust, or any legal or commercial entity. See North Dakota Code 1-01-49

2.    The commissioner may examine the grievance procedures.