The records of facilities licensed, certified, or approved under this chapter and the records of the department and its authorized agents, pertaining to the children or adults receiving care, are confidential but may be disclosed:

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1.    In a judicial proceeding; 2.    To officers of the law or other legally constituted boards or agencies; or

3.    To persons who have a definite interest in the well-being of the adults or children concerned, who are in a position to serve their interests, and who need to know the contents of the records in order to assure their well-being and interests.