N.Y. Labor Law 771 – List of relocated call centers
§ 771. List of relocated call centers. 1. A call center employer that intends to relocate a call center or more than thirty percent of a call center's employees measured as the employment level of the previous calendar month compared to the average employment level at such site over the previous twelve months, from New York state to a foreign country shall notify the commissioner at least ninety days before such relocation.
Terms Used In N.Y. Labor Law 771
- call center: means a facility or other operation whereby employees receive phone calls or other electronic communication for the purpose of providing customer assistance. See N.Y. Labor Law 770
- call center employer: means any business entity that employs fifty or more employees, excluding part-time employees; or fifty or more employees that in the aggregate work at least fifteen hundred hours per week, excluding overtime hours, for the purpose of staffing a call center. See N.Y. Labor Law 770
2. A call center employer that violates subdivision one of this section shall be subject to a civil penalty not to exceed ten thousand dollars for each day of such violation, except that the commissioner may reduce such amount for just cause shown.
3. The commissioner shall compile an annual list of all call center employers that relocate pursuant to subdivision one of this section, and such list shall be made available to the public and shall prominently display a link to the list on the department's website. The commissioner shall provide a copy of such list to the commissioner of taxation and finance.